End User Services and Support
Pam McDaniel
End-User Services, Operations, and Support Systems Manager
pmcdaniel1@una.edu
256.765.4240
Jodi Gambrell
Instructional Technology Engineer
jgambrell@una.edu
256.765.4462
Scott Heath
IT Support Specialist
sheath@una.edu
256.765.4850
Jeff Ivy
Instructional Technology Engineer
jivy1@una.edu
256.765.5990
Jake King - (not pictured)
IT Support Specialist
jking18@una.edu
256.765.4961
ITS Help Desk
On-Campus & Remote Support
Location: Collier Library, First Floor
Email: helpdesk@una.edu
Phone Number: 256-765-4865
Hours:
- Monday through Thursday: 7:30 AM to 6:00 PM
- Friday: 7:30 AM to 4:30 PM
- Saturday: CLOSED
- Sunday: Email only
Web Support:
Faculty & Staff: